Quality improvement

References:

Johnson, J. K., & Sollecito, W. A. (2020). McLaughlin & Kaluzny’s continuous quality improvement in health care (5th ed.). Burlington, MA: Jones and Bartlett.

Foreword (pp. xiii–xvii)

Chapter 1: “The Global Evolution of Continuous Quality Improvement: From Japanese Manufacturing to Global Health Services” (pp. xviii–30)

Agency for Healthcare Research and Quality. (2018). Six domains of health care quality. Retrieved from https://www.ahrq.gov/talkingquality/measures/six-domains.html

Institute for Healthcare Improvement. (n.d.a). How to improve. Retrieved from http://www.ihi.org/resources/Pages/HowtoImprove/default.aspx

Neuhauser, D., Myhre, S., & Alemi, F. (2004). Personal continuous improvement workbook (7th ed.). McLean, VA: Academy for Healthcare Improvement.

Credit line: Neuhauser, D., Myhre, S., & Alemi, F. (2004). Personal continuous improvement workbook (7th ed.). Retrieved from https://qsen.org/wp-content/uploads/2019/08/personal_continuous_improvement_work_book-2.pdf

The Institute of Medicine’s six domains of healthcare quality—safe, effective, patient-centered, timely, efficient, and equitable—provide a framework for assessing quality and guiding improvement. Though broad, the domains can help in generating more specific measures to monitor within an organization.

*For example, if a nurse executive were interested in the timeliness of care, he or she may want to analyze appointment wait times.

*For this assignment, you consider your own experiences in healthcare settings—either professional or personal—and evaluate one situation for its markers of quality.

The Institute of Medicine’s six domains of healthcare quality—safe, effective, patient-centered, timely, efficient, and equitable—provide a framework for assessing quality and guiding improvement. Though broad, the domains can help in generating more specific measures to monitor within an organization. 

*For example, if a nurse executive were interested in the timeliness of care, he or she may want to analyze appointment wait times. 

*For this assignment, you consider your own experiences in healthcare settings—either professional or personal—and evaluate one situation for its markers of quality.