Operation Management


Operation Management
Part A: Case study. Read the research paper Soosay, C., Nunes, B., Bennett, D. J., Sohal, A., Jabar, J., & Winroth, M. (2016). Strategies for sustaining manufacturing competitiveness: comparative case studies in Australia and Sweden. Journal of Manufacturing Technology Management.,
And answer the following questions:
1- Identify the major trends for manufacturing companies mentioned in the paper. How do you think they impact the management of operations? (800 words)
2- What were the main solutions/ approaches implemented by the companies investigated in the paper? How do they relate to the content of the module? (800 words)
3- Discuss the differences between manufacturing and service operations from a theory perspective. What role does service play for the companies presented in the research paper? (800 words)

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